Uber entered the lucrative Saudi Arabian market just as social media and influencer marketing had become the marketing go-to. However in 2016, best practices needed to be established early on so as to create a sustainable model for content that works for the brand so as to reach its different objectives in an optimal and engaging manner. We needed to create a road map across the that would equally play an important role in Saudi Arabia.
Create a long-term program for Uber’s social media and influencer marketing that is effective, sustainable and a benchmark of best practices that deliver real and consistent results.
At the same time as Uber was seeking to bolster its local social media communication, the country itself was drastically changing. The Saudi Arabian government had released its economic and socio-cultural roadmap for modernization and advancement: Vision 2030. Furthermore, women had finally been granted the right to drive – ushering in a wave of women empowerment that was directly relevant to the brand.
Uber as a brand became an influencer, at the forefront of Saudi Arabian discussions on modernity, employment, progress and women empowerment. The program proved cost effective by working with key influencers over the long term, delivering higher ROI and believability.
Employing more than 140,000 Saudi Arabian nationals – both as a part of the company as well as partner drivers. In a society that is status-conscious, our content was able to break down barriers and empower both men to take on jobs as drivers and women to use the service independently.
As a result of the fact that the company became a huge economic driver, employing hundreds of thousands of Saudi locals while simultaneously ticking all the boxes of the Kingdom’s Vision 2030 roadmap – the government bought a stake in the company, securing its growth and market share.
Effective and long-lasting relationships with influencers were created that benefit both parties – increasing influencers’ own audience bases via remarketing, delivering content that amplified both parties and increasing believability and ROI for the brand.